PRIVACY POLICY
Last updated: September 10, 2026
1. Who We Are
Simulation Tone Shop is operated by the operator identified below. This Privacy Policy explains how information is handled when you use the website, create an account, place an order or contact support.
2. Scope of This Policy
This policy applies to the Simulation Tone Shop website and its customer-facing ecommerce, account, download and support functions. Third-party services may apply their own privacy notices to their processing.
3. Information We Collect
Depending on how you use the store, we may receive information such as your name, billing and delivery information where requested, email address, telephone number where provided, account credentials and account details, order history, purchased products, download permissions, payment or transaction-related information, and information included in a support request.
We do not need your payment card number to be stored by Simulation Tone Shop in order to process an order. Payment details may be handled directly by the relevant payment provider.
4. Orders and Downloads
WooCommerce processes order information so that we can manage purchases of downloadable digital products, provide access to order information and make downloads available through the store workflow and, where applicable, your account.
5. Account Information
If you use an account, we process the information needed to authenticate you, maintain your account, show order history and provide access to available downloads. Please keep your credentials confidential and contact us if you believe your account has been compromised.
6. Payments
Production payment methods are PayPal and card payments via Stripe. Payment information may be processed directly by these providers. Simulation Tone Shop receives transaction and order-related information necessary to confirm and fulfil an order. We do not claim to store full payment-card details.
7. Contact and Support
When you use the Contact page, Contact Form 7 may receive the name, email address, subject and message that you submit, together with information needed to respond to your request. This information is used for support, compatibility, download, order and other customer questions. The exact retention period for contact requests has not been established in this local audit.
8. Operational Emails
We may use your email address for order confirmations, payment or download information, account activity, customer support, and service or security notices. No newsletter or promotional email program is described by this policy.
9. Cookies and Essential Site Functions
The store may use browser storage or cookies required for essential functions such as cart and checkout operation, login, account access, security and remembering necessary session state. The exact set can vary by browser, account state and WooCommerce workflow.
You can manage cookies through your browser settings. Blocking essential storage may prevent the cart, checkout or account functions from working correctly.
10. Analytics
Google-related analytics or site functionality may be used where configured. Google Analytics and Google Site Kit files are present in the local installation, but active production configuration and live tracking status are not established by this local audit. Where Google services process information, their own policies may also apply.
11. Embedded Content
Some product pages may embed third-party content, including a YouTube video demonstration. When embedded content is loaded, the third party may receive technical information and may set or read storage according to its own policies. YouTube content is not controlled by Simulation Tone Shop.
12. Security and Anti-Abuse
Security and anti-abuse services may process technical request information to protect the website, accounts and forms. The local installation includes Wordfence files and Cloudflare Turnstile integration files. Their effective production configuration and retention are not fully verified here. No security measure guarantees that unauthorized access can never occur.
13. Third-Party Service Providers
Depending on the feature used and the production configuration, information may be processed by ecommerce infrastructure, payment providers, form and anti-spam services, analytics providers, embedded-media providers and hosting or security providers. These providers may process information under their own privacy notices. Only services actually enabled for a given interaction should receive data.
14. Data Retention
We retain account, order, download and support information for as long as reasonably necessary for the relevant service, transaction, support request, security purpose or legal/accounting obligation. Exact retention periods for this installation, including contact submissions, analytics and logs, were not established in this local audit.
15. International Processing
Because Simulation Tone Shop sells worldwide and uses third-party services, information may be processed in countries other than the country in which you live. The applicable safeguards and locations depend on the services enabled for the relevant interaction and should be reviewed for the production configuration.
16. Your Rights
Depending on your location and applicable data-protection law, you may have rights concerning access to, correction of, deletion of, restriction of or objection to the processing of your personal information, as well as other rights provided by law. These rights are not identical in every jurisdiction and may be subject to exceptions.
To ask a question or make a request, use the Contact page. We may need to verify the request before acting on it.
17. Children and Legal Capacity
Simulation Tone Shop does not state an STS-specific minimum age in this policy. Use of the website and purchases remain subject to the legal capacity and other requirements applicable to you under the laws that apply to your situation.
18. Changes to This Policy
We may update this policy when the website, products, services or applicable requirements change. The updated version will be published on this page with a new date.
19. Contact
For privacy or customer-support questions, use the Contact page.
Operator Information
Simulation Tone Shop is operated by:
F.Faureau
17360 La Clotte
contact@simulationtoneshop.com
RCS: 834 903 049
Host: Ionos Sarl
7 place de la gare 57200
Sarreguemines
0970 808 911
For information about the contractual terms of purchases, see the Terms & Conditions.